Interlibrary Services (or ILS) is a service that borrows books and acquires copies of articles from journals that Meriam Library doesn't own.

Login to Interlibrary Services

Frequently Asked Questions

  1. Login using the button above. If this is your first time using Interlibrary Services, you will be asked to register.
  2. Fill out the form for each item and press the submit button.
  3. You will be notified via your CSU Chico email when your item is available. Books are held at the Circulation Area, 1st floor. Articles are delivered electronically and can be accessed through your Interlibrary Services account. Articles remain on the server for 30 days and then disappear. Print or save to your device.
  • You can check the status by logging in above.
  • Outstanding request status information appears on your main menu screen. Other viewing options are available on the left side of the screen.
  • If your request cannot be filled you will receive an explanation via your Chico State email.


  • Always check the Library Catalog, and/or Articles & Databases to verify whether we own the material before submitting requests.
  • Plan ahead! Identify and request the books and articles you need for your papers as soon as possible.
  • Do not guess. Ask a librarian for help if you are unable to identify a periodical abbreviation. If a full, correct title is not available, use the abbreviation exactly as given.
  • Give the most complete information you can for each item. Use the forms note box for additional information.
  • Faculty
  • Staff
  • Students (Undergraduates are limited to 5 requests per day)

Eligibility may require verification.

Not eligible: Alumni, courtesy card holders, special card holders and members of the general public are not eligible for Interlibrary Services. These users may apply for interlibrary services at the institutions with which they are affiliated or at their public library.

You can get:

  • Any books or journal articles that Meriam Library does not own.
  • Any books or journal articles that Meriam Library does own but which are checked out, missing, or at the bindery.
  • Videos, DVDs, compact discs, and cassettes for academic use. Availability is dependent on other libraries’ holdings and lending policies.

You cannot get:

  • Material that is on Reserve
  • Textbooks for current classes
  • Whole issues/volumes of journals
  • Maps and atlases
  • Software and CD-ROMs
  • Rare, fragile, and special collection books
  • Genealogy
  • Reference books

Contact Interlibrary Service at (530) 898-6881 for any special circumstances.

Books coming from other CSU’s will arrive within 2-3 business days.

Books coming from other lenders via USPS/UPS may take 1-2 weeks.

Articles may come within hours but usually not longer than a week.

Interlibrary Services is able to get 95% of requested material for free.

If material is not available for free, please indicate on the form if you are willing to pay a fixed fee. When there is a charge to acquire material, you pay $5 per article and $10 per book request, payable at the circulation counter.

Articles are delivered to your Interlibrary Services account.

  1. Login using the button above.
  2. Select Electronically Received Articles from the left-side menu.
  3. Then select the transaction # to access the PDF article (Adobe Acrobat Reader is needed).

The article may be viewed, printed, and/or saved. All articles are automatically deleted in 30 days.

No, not normally. If the book is needed longer, return the book by its due date and place a new request a few days prior.

For exceptions, questions, or concerns contact Email InterLibrary Services.

Physical Items:

  • Loan periods are set by the lender. If your item is borrowed from another CSU, the loan period begins the day you check it out and is due in 30 or 60 days.
  • Items from other libraries typically are three weeks + 1 day from the day you are sent notification of arrival.
  • All items are normally non-renewable.
  • The due date is on the front of the ILS strap. Please leave the strap on at all times.
  • Return material, with strap and paperwork, to any Meriam Library drop box.
  • Materials are subject to recall by the lending library. Patrons must return materials immediately when a recall notice is received from the Interlibrary Services office.
  • Failure to return material on time may result in suspension of ILS services or having future requests be limited to LIBRARY USE ONLY.
  • If material arrives and you have been notified before your last acceptable date, you are still responsible for all charges.
  • You are liable for any lost or damaged material. The lending library will determine the costs, fines and processing fees for which you are liable.
  • Failure to comply with these procedures may result in university services and library privileges being withheld.
  • Conditions for use are set by the lending institution and must be observed by the borrower. You will be notified of any conditions, given instructions, and they will be noted on the book band. These conditions may include: For Library Use Only, Photocopying Not Allowed, etc.


  • All fees are added to your library circulation account at the time the book or article is processed by Interlibrary Services.
  • Pay fees at the Circulation counter on the first floor.
  • Regardless of whether you claim your material, the fee is valid and permanent.
  • Unpaid fees will cause suspension of library check-out privileges and may result in the withholding of university services.

Important Copyright Information:


The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted materials.

Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research". If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use", that user may be liable for copyright infringement.

This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.